Microsoft Dynamics 365 Business Central — UK SMB Implementation
Business Central is Microsoft's mid-market ERP — the natural step for UK SMEs that have outgrown Sage, Xero, or QuickBooks but don't need (or can't justify) a £500k Tier-1 deployment. Amplio implements BC across UK SMB sectors and runs ongoing partnerships for clients that want a single point of contact for everything BC.
What's in scope
Standard BC modules — General Ledger, AR, AP, Inventory, Manufacturing, Projects, Resources, Sales, Purchasing, Fixed Assets — configured to your business. Dimension design comes early, because dimensions are what make reporting useful later. Data migration from your existing system. Go-live training. Post-launch support.
How we engage
- Quick BC Install — 4–8 weeks. Standard scope, standard modules, no custom AL. You adopt BC's workflows; we configure, train, and stand by for 90 days post-go-live.
- Full-scope implementation — 3–6 months. Bigger scope, custom AL where it adds value, integration to WMS / CRM / POS / payroll. Quoted per phase.
- Managed partnership — ongoing. Amplio is your BC partner of record; you call us when you need configuration changes, new reports, troubleshooting, or version upgrades.
What makes Amplio different
Three things. First, you talk directly to the consultants delivering the work — not an account manager, not a junior, not offshoring. Second, every project is fixed scope with a fixed go-live date — not time-and-materials that drifts. Third, the apps Amplio ships sit on AppSource with public docs at docs.ampliosolutions.co.uk, so you can see how we work before you buy.
Sectors we serve
Manufacturing, distribution, professional services, retail, financial services, multi-entity groups. Pick your sector for sector-specific configuration notes.
Implementation pricing
Three starting points sized to typical UK SMB BC engagements. Every engagement is fixed-scope, fixed-fee, fixed go-live date.
Essentials Starter
For small teams (up to 10 users) on BC Essentials.
Starting at £8,500implementation, then £75/user/month BC licence
- Up to 10 users
- BC Essentials licensing
- Foundation + Sales / Purchases / Inventory
- Standard implementation (no bespoke)
- 30 days hyper-care included
Premium Growth
For growing teams (10–50 users) on BC Premium.
Starting at £18,000implementation, then £100/user/month BC licence
- 10–50 users
- BC Premium licensing
- Foundation + most modules + Power BI
- 1× Amplio AppSource extension included
- Train-the-trainer included
- 60 days hyper-care
Multi-Entity Enterprise
For multi-entity groups (50+ users, multiple legal entities).
Starting at £42,000implementation, then £100/user/month BC licence
- 50+ users, multiple legal entities
- BC Premium + multi-entity + multi-currency
- Foundation + all modules + Power BI + Power Apps
- 3× Amplio AppSource extensions included
- 5-day full team training
- 90 days hyper-care + retainer-lite included
What’s in each tier?
Side-by-side comparison of features and starting prices.
| Essentials Starter | Premium Growth | Multi-Entity Enterprise | |
|---|---|---|---|
| Microsoft 365 integration | ✓ | ✓ | ✓ |
| Multi-currency | — | ✓ | ✓ |
| Multi-entity | — | — | ✓ |
| Power BI dashboards | — | ✓ | ✓ |
| Power Apps custom forms | — | — | ✓ |
| Manufacturing module | — | ✓ | ✓ |
| Service management | — | ✓ | ✓ |
| Data migration scope | basic | standard | multi-year |
| Amplio extensions included | 0 | 1 | 3 |
| Training | self-serve | TtT | full team 5-day |
| Support tier | PAYG | Lite | Plus |
| Starting at | £8,500 | £18,000 | £42,000 |
Frequently asked questions
How long does a Business Central implementation take?
3–6 months full-scope for a standard SMB rollout. Single-account installs land in 1–2 weeks. We commit to a fixed go-live date in the SOW — no "depending on requirements".
What’s the difference between BC Essentials and BC Premium?
Essentials covers finance, sales, purchasing, inventory and core operations. Premium adds Manufacturing and Service Management. Most SMBs without a factory or field-service team are fine on Essentials.
Do we need Premium for manufacturing?
Yes — production orders, BOMs, capacity planning and machine centres are Premium-only. If you assemble or manufacture anything against orders, plan for Premium.
Do you provide training and onboarding?
Yes. Train-the-trainer is included in the Premium Growth tier and above; the Essentials Starter tier is self-serve onboarding with our written guides. A full team 5-day training is bundled into the Multi-Entity Enterprise tier.
Can we migrate data from our existing system?
Yes — Sage, QuickBooks, Xero, NetSuite, older Dynamics versions, custom systems. Basic migration (chart of accounts, customers, suppliers, opening balances) is in every tier. Multi-year transactional history is Multi-Entity Enterprise scope.
What ongoing support do you provide after go-live?
30–90 days hyper-care included by tier (see pricing below). After hyper-care, support runs on a retainer (PAYG / Lite / Plus) sized to your team. Switching tier mid-engagement is fine.
Can BC integrate with our other tools — CRM, e-commerce, payroll?
Yes. Native connectors exist for Microsoft 365, Power BI, Power Apps and Shopify. For others (Salesforce, Sage Payroll, vendor portals) we either use the standard API endpoints or build a Power Automate / custom AL integration depending on volume.